Buy, Sell Consign Authentic Designer Bags– Chanel, Louis Vuitton, Hermès More | Fast Shipping Authenticity Guaranteed
PROCESSING TIME
PAYMENT
Item(s) will be dispatched within 1 to 3 business days after payment has been cleared on our side.
DISPATCH
You will receive an email with the tracking number once your order has been shipped.
DELIVERY
Most of our items are delivered within Australia in 1–3 business days, though delivery times may vary based on your location.
SHIPPING RATES
DOMESTIC
- Free shipping within Australia with tracking number.
INTERNATIONAL
- Shipping fees varies depending on location.
- All items will come with a tracking number.
INTERNATIONAL BUYERS (CUSTOM DUTIES AND IMPORT TAX)
Please contact us for more information.
SHIPPING ADDRESS/ORDER CHANGES
Please note that we are not able to make any changes to the shipment once the tracking number has been created. Please make sure to check your address before checkout. Buyers making their purchases via Paypal, kindly make sure that the address that you have provided during checkout corresponds to your Paypal primary address. If your Paypal address and the address that you have provided during checkout are different, this may cause delays in shipping your item out.
RETURNS
WE ACCEPT RETURNS*
- Our security tag must remain intact and not be tampered with.
- Items must be in the exact condition it was received and not been used.
- Item should not have any missing accessories e.g. box, card, dust bag etc.
- You will notify us via email within the respective time frame.
Australia: You must make a claim for a refund within three 3 days of delivery of the luxury item(s).
International: You must make a claim for a refund within two 2 days of delivery of the luxury item(s).
*Please note that returns are not accepted for the following:
items on promotion, homeware and all accessories except wallets
RETURN SHIPPING
- It is your responsibility to bear the cost and risk of returning the item(s).
- Items should be packaged in the same way it was received.
- Items returned must include a tracking number and have signature on delivery.
- Luxury Shopping will not be responsible for any lost returns.
Returned items not received in their original state or fulfil any of our refund requirements will automatically be returned to the customer. If so, any shipping costs involved will be the responsibility of the customer for both domestic and international customers.
NON-REFUNDABLE FEES
5% ADMINISTRATIVE FEE
To facilitate returns, We charge a 5% fee that’s non-refundable on the final price of the item or a fixed price of $150 AUD, whichever is higher. This fee accounts for storage, admin work, processing, restocking, and handling tasks.
PAYMENT METHOD FEES
If an order is cancelled or returned and was paid for using PayPal or another payment gateway, the fees associated with that payment method will not be refunded as PayPal or other payment gateways do not offer fee refunds. These fees will be retained by Luxury Shopping .
DOMESTIC SHIPMENT
For domestic orders, the refund will not include any shipping costs incurred by Luxury Shopping . This encompasses expenses for both the initial shipment to the buyer and the return of the item to us.
INTERNATIONAL SHIPMENT
For international orders, the refund will not include any costs incurred by Luxury Shopping . This encompasses expenses for both the initial shipment to the buyer and the return of the item to us. Additionally, custom duties, import taxes, or any other fees imposed by the destination country incurred to the buyer, will not be refunded by Luxury Shopping .
ITEMS PURCHASED ON PAYMENT PLAN
We will refund all amount less the deposit fee to cover our storage, administrative and processing costs. It applies to both cancellations prior to shipping as well as items returned after purchase.
Please email us at admin@chandbag.com before 7pm AEST before the end of the respective allocated return time frame for more instructions on return. Please see our return and refund policy on the Terms Conditions page for more information.
Google Reviews
Davine Lo2025-03-20Had a fantastic experience consigning my bag with Luxury Ribbon! The process was smooth, communication was excellent, and they successfully sold my item at a great price. Highly recommend their professional and hassle-free service!
Connie Pong2024-10-31Beautiful bag in great condition! Prompt responses and delivery! Highly recommended 💕💕🥰 Thank you so much <3
Leigh-Anne Pennifold2024-09-05Luxury Shopping took a bit of time sending a quote for the Chanel bag I was wanting to sell directly to them but after that, it was such a quick process. Posted to them Monday and I received an emailed Wednesday that my bag had been authenticated and payment had been made. I received full payment as quoted Thursday. Would definitely recommend Luxury Shopping for selling your luxury bags.
Kelly2024-02-05Best place to consign in Australia! The pricing is fair, low commission but service is top notch! The process was very fast and smooth, and the email updates were much appreciated. Very happy with the speed of my bag getting sold! Thank you Saheen for your help :)
Fiona Burgess2023-12-12Chanel Vintage Full Flap handbag. I received my bag today, it is absolutely stunning, better than the photos! I asked lots of questions and was responded to online immediately. I highly recommend. The bag arrived in 2 days. All round an amazing customer experience. I will definitely be back for more.
Gabriela Bunjamin2023-11-21Had an amazing and seamless experience selling my bag through Luxury Shopping ! Saheen responded very promptly and I received my funds only a few days after shipping the item. Highly recommend 😊
Linda Wang2023-10-10First time buying from Luxury Shopping , great service and prompt delivery with updates, will definitely buy again x
Leeanne O2023-09-28I have just purchased a beautiful vintage Chanel bag from Luxury Shopping and it has been a great experience. I asked a LOT of questions before purchasing and everything was answered promptly with photos. The delivery was only two days which is amazing because I live in a regional area. I would definitely purchase from them again.
Christelle Fellows2023-08-13I had a really great experience with Luxury Shopping . They were quick to answer my questions, item was exactly as described, shipped quickly & packaged beautifully. I definitely recommend and I won’t hesitate purchasing from them again in the near future.
Kelli Fenech2023-06-30Recently purchased the classic black Chanel 2.55 in perfect condition. Communication with Luxury Shopping was extremely easy via WhatsApp and they responded almost immediately to all my questions. I had the bag independently validated as a true Chanel. Very happy and satisfied customer.
